Ok so time for a serious huge shout out and thanks to Turbo Plumbing /
Robert Szachury. Our 10 year old tankless hot water system sprung a leak on Monday night and completely failed. Perfect timing days before Xmas with guests coming on the 22nd. Turbo was there first thing Tuesday and after contacting Navien for warranty he had them start driving a replacement up from Vancouver while he personally headed south to meet them. By 5pm yesterday they had installed the upgraded replacement and we have hot water! 24 hour turnaround even though they are swamped due to the cold weather we've had and usual Xmas chaos. Totally above and beyond the call. Turbo, you guys ROCK!
Sean B. - Whistler BC
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John Smith, Yerba Buena, SF